Troubleshoot issue of making a call or can’t receive call on android device. There are several causes for android phone not receiving calls such as no signal in android device or phone doesn’t ring or consistent busy signal. This can’t receive incoming calls on android phone problem is seen most of all carrier including Verizon, Vodafone, LTE, AT&T and other network carriers.
Other issue of not making calls is phone icon is missing, SIM card not recognized, can’t answer ringing call, poor signal and other reasons. We already know solution of poor sound quality on calls in android phone. In this tutorial, I will show you step by step guide to fix android phone not receiving calls.
How to fix android phone not receiving calls or can’t make call
Try below given possible solutions to solve not receiving incoming calls on android nougat 7.0 and marshmallow device.
1st Way: Check network signal
Check signal strength in your device status bar, make sure your device network signal is full. If not then move to another place where you can receive a signal and getting call from someone.
2nd Way: Turn on airplane mode
If you have trouble low signal in your network, turn on airplane mode in your android device. After few seconds again turn off it and check network signal in your android device.
3rd Way: Check for app updates & software update
Android App update:
Play Store > Menu > my apps & games > Update all
Android Software update:
Settings > about phone > System updates
4th Way: Check Wi-Fi calling not set for receiving incoming calls
If you have set to make calls over Wi-Fi in your android device, you can not receiving incoming calls. Change Wi-Fi calling settings as below given.
Phone app > More > Settings > calling accounts > SIP settings > Use SIP calling > Only for SIP calls
5th Way: Manually set Network to fix Android phone not receiving calls
Settings > More > Cellular networks > Network operators > search networks > choose your carrier
Also try to remove your SIM card and after few seconds restart your device & reinsert SIM card again.
6th Way: Use safe mode to check any app cause the problem
Step 1: Press & hold the power button on your device
Step 2: Touch & hold the “Power off”
You can see this message: Reboot to safe mode
Step 3: Touch “OK”
Now activate safe mode in your android device. You can see this “Safe mode” symbol in a bottom of screen. Check your device working well in safe mode, if not then remove third party apps from your device and fix android phone not receiving calls issue. If none of the above given methods worked then try below given solution.
7th Way: Reset android device
It will reset all your device downloaded apps, accounts, picture, music and other important data. Before reset your phone, back up your android phone data.
Settings > Personal > Backup & reset > Factory data reset > Reset phone > Erase everything
All possible solutions are given above from our side to fix android phone not receiving calls. If you have known other trick to solve can’t make call android device, please share with us. Don’t forget to mention which method worked for you to fix android phone call issue?