How do I Fix my Phone Not Receiving Calls?

Last Updated on October 27, 2022 by Bestusefultips

Annoying by phone can’t receive calls but can make them on Android or Samsung Galaxy? Several reasons for a phone not receiving calls and texts include a faulted SIM card, block a number, can’t answer a ringing call, poor network connection, enable Do not disturb mode, number blocked, etc. Here’s how to fix Android phone not receiving calls issues.

12 Methods to Fix my Phone Not Receiving Calls Problem: Can’t Make or Receive a Call

Try below given possible solutions to fix my phone not receiving calls Verizon, Vodafone, LTE, AT&T, T-mobile, and other network carriers.

Note: All below-given steps are Google Pixel 6a (Android 12 Stock OS) devices. Different Android device has slightly different settings.

Restart your Phone

Restart your Android device

Sometimes restarting your device will fix small bugs in your Android phone. Long press the power button and tap on Restart to reboot your device.

Turn Airplane Mode Off

Phone can't receive calls but can make them on Android when enable airplane mode

Make sure to turn off airplane mode on your Android device. Swipe down the notification panel at the top and tap on Airplane mode in quick settings tiles to enable or disable it. Also, go to Settings > Network & internet > Toggle off Airplane mode.

Turn Off Do Not Disturb

If activate DND mode on your device, you can’t get calls and notifications on your Android phones. Make sure to disable do not disturb mode.

How do I Fix my Phone Not Receiving Calls

Settings > Notifications > Do not disturb 

Swipe down the notification panel > Tap on Do not disturb in the quick settings tiles if enabled.

Check Network Issue

Fix Android Phone Can't Make or Receive Calls

Make sure your device network signal (Status bar) is good enough to make or receive a call. If poor network connection, you can’t make or receive a call on your device. Find a nearby place that has a network to fix this issue.

Check if the Number is blocked to fix the Phone not Receiving Calls or Texts

If the number is blocked by mistake, you can’t receive phone calls and text messages from that number on your Android devices. Click here to view how to block or unblock a number on your Android phone.

Phone App Update

Make sure your phone app is updated with the latest version.

Check for App Update on your Android Phones


Open the Play store > Profil icon at the top right corner > Manage apps and device > See details > Update or Update all

Remove SIM Card

Remove the SIM card and restart your phone. Now, insert the SIM card again and try to make a call on your device. Also, check your SIM card to another phone that will help you to check if there is a SIM error or phone error.

Clear Phone App Cache

It will delete your phone app unnecessary data from your device that will help you to speed up and faster performance.

Step 1: Go to Settings.

Step 2: Tap on Apps.

Step 3: Tap on See all apps.

Step 4: Scroll down and tap on the Phone app.

Storage and cache settings on your Android device

Step 5: Tap on Storage and cache.

Clear Phone App Cache to fix phone not receiving calls and texts

Step 6: Tap on Clear cache.

Enable Safe Mode on Android

You can check if any third-party apps (Malware) causing the problem in your Android device using safe mode. When you activate safe mode, it will disable downloaded apps on your device. You can only view system default apps only. If you still facing issues in safe mode, it means hardware or OS-related issue. If your phone working without any problem in safe mode, any downloaded app causing this problem. Find the app that causing the issue and remove it from your device.

Reset Network Settings on Android

It will reset all network settings including saved wifi networks, Bluetooth connections, and mobile network settings on your Android device.

Reset network settings on your Android Phones

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings 

Reset APN Settings on Android

It will reset the access point of your network connection.

Reset APN Settings on Android Device

Settings > Network & internet > SIMs or Carrier > Access point names at the end of the page > Three vertical dots (More) > Reset to default

Factory Reset your Phone

This factory reset will delete all your phone data including downloaded apps, Google accounts, photos, music, and other data. Before resetting your phone, back up data in your Android device.

Contact your Carrier

If none of the above-given solutions worked for you, contact your carrier customer care to fix this issue.

Why am I not Getting Incoming Calls?

There are several reasons for you can’t get incoming calls such as airplane mode is turned on, DND mode is turned on, or block a number in your device to can’t receive calls and text messages on your device. You need to turn off airplane mode (Settings > Network & internet > Toggle off Aeroplane mode), turn off DND mode (Settings > Notifications > Do not disturb > Turn off now), and unblock a number (Phone app > Three vertical dots > Settings > Blocked numbers > × icon of the number you want to unblock > Unblock).

How do I Enable Incoming Calls on my Android Phone?

To enable incoming calls on your Android devices, go to Settings > Apps > See all apps > Tap on Phone app > Notifications > Make sure to Toggle on Incoming calls.

Why are my Calls Going Straight to Voicemail Android?

Check your Android device is not put in Do not disturb mode. When activating DND mode, all your phone calls go to voicemail. Also, make sure to disable call forwarding on your Android device to transfer your phone calls to another number or voicemail.

Where is Call Settings on Android?

If you have the latest Android 12 devices, go to App drawer > Phone app > Three vertical dots > Settings > Calls. These Android call settings include calling accounts, fixed dialing numbers, Wi-Fi calling, Call forwarding, and Additional settings (Caller ID and Call waiting).

Don’t Miss:

All possible solutions given above are helpful to fix Android phones not receiving call issues. If you have known other alternative methods to solve can’t make calls on Android devices, please share them with us. Don’t forget to mention which method worked for you?

About Bestusefultips

I'm Arpit Patel, techno lover from India. Bestusefultips is a technology website focused on latest Android news, tricks & tips related android devices, tutorials and videos.


  1. I have a Blackberry KEYone and cannot receive incoming calls.

  2. I can’t make or reccieve calls or texts

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