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Fix Google Assistant Not Working

Last Updated on March 7, 2021 by Bestusefultips

Recently in my Android Nougat device, Google assistant is not working. Some of the users reporting the issue of OK Google not working on Google assistant after updates android nougat 7.1.1. Before a few days, my moto G4 plus device updated android nougat 7.0 OS. After got this update, first of all, enable Google assistant on my nougat 7.0 (Moto G4 plus) device. We already discussed the 7 best Google assistant tricks and tips that useful for every user.

In android phones, after turn off the Google Assistant, you can use “OK Google” to search for information. To find your android device screen info, turn on Google Assistant again in your device. Below you can see various methods to fix Google Assistant not working after hard reset or update.

Related Article: 

How to Fix Google Assistant Not Responding on Moto G4 Plus

Try below given possible solutions to fix Google Assistant not working issue on when the screen on-off.

1st Way: Make sure Google Assistant is enabled

If you want to fix OK Google not working, first of all, check turned on Google assistant in your device. Touch and hold the home button to launch Google Assistant. Below screen seen on your device when turning off Google assistant in your device.

Turn off Google Assistant on nougat

You can enable/disable Google assistant using the below settings in your Nougat 7.1.2 and Marshmallow 6.0 device.

Step 1: Launch the Google Assistant (Touch & hold home button).

Step 2: Tap “Three vertical dots” & Touch “Settings”.

Fix Google Assistant not working

Step 3: Under adjust settings for this device, turn on/turn off Google Assistant.

2nd Way: Enable OK Google

Step 1: Touch & hold the home button to launch Google assistant.

Step 2: Tap “three vertical dots” from the top right.

Tap settings in Google Assistant launch

Step 3: Tap “Settings”.

Enable or disable OK Google detection in moto G4 plus

Step 4: Tap “OK Google” detection.

Enable say OK Google any time in Google Assistant

By default disable say “OK Google” any time in nougat.

Step 5: Enable “Say OK Google

Also, enable trusted voice to automatically unlock your device when OK Google listen your voice.

3rd Way: Check the latest Google app version to fix Google Assistant not working

If your android phone Google app is not updated on the latest version, it may because of OK Google not working issue.

Step 1: Open the “Google app” in your nougat 7.0 (Moto G4 plus) and another device.

Step 2: Tap “Menu”.

Step 3: Touch “Settings”.

Tap about in Google app in nougat

Step 4: Under the search section, tap “About”.

Google App version check

Step 5: Check the Google app version.

If a version is below 6.13 then update it from the Google app page.


4th Way: Uninstall Google Play Services Updates

Uninstall Google Play Services udpate

Settings > Device > Apps > Google Play Services > More > Uninstall updates

If none of the above methods worked for you to fix the Google assistant problem or Google Assistant voice won’t work then try the below-given method.

5th Way: Factory Reset Android Nougat 7.0

Step 1:  Go to “Settings”.

Step 2: Tap “Backup & reset” under the personal section.

Step 3: Tap “Factory data reset”.

Reset phone to erase all android phone data

Step 4: Touch “Reset phone”.

If set pattern lock or other security to unlock your device, confirm your lock screen pattern.

Factory data reset android nougat 7.0 device

Step 5: Tap “Erase everything”.

It will delete all your device internal storage including photos, music, downloaded apps, your Google account and more.

End the list of all troubleshooting steps to fix Google Assistant not working android nougat and marshmallow. If you have known other trick to fix Google Assistant problem, please share with us. If you found this article helpful, share it with others.

About Bestusefultips

I'm Arpit Patel, a techno lover from India. Bestusefultips is a technology website focused on the latest Android news, tricks & tips related to Android devices, tutorials and videos.

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