Last Updated on September 20, 2023 by Bestusefultips
Are you annoyed by the black screen after the bootup logo on SHIELD TV? Here’s how to fix NVIDIA SHIELD TV black screen issue. Several SHIELD users reported problems with NVIDIA Shield not turning on or black screen on 4K TVs after installing SHIELD software updates. Some of the 4K TVs have a problem with a black screen after installing OTA.
You can show a black screen with a message that nothing is connected, but the sound is still on, and your SHIELD TV is turned on, but no video output. Always try to connect your NVIDIA SHIELD (NVIDIA SHIELD PRO) to an HDMI port on your TV without an adapter. Follow the below-given step-by-step troubleshooting guide to fix the NVIDIA SHIELD black screen after the SHIELD software update.
How to Fix NVIDIA SHIELD Black Screen on 4K TV
Solution 1: Check the HDMI Cable to Fix the Black Screen After Bootup Logo SHIELD TV
First, check all your SHIELD TV cable connections, including HDMI and power cables. Try to turn off HDR HDMI input on your 4K TV and check to fix issues. If you still face NVIDIA shield not displaying on TV problems, try a different HDMI cable to connect your TV with a shield. If the HDMI port is damaged, connect your SHIELD with a new HDMI cable and change the source of your SHIELD TV with a new cable. Use high-speed HDMI cables which is shorter than 3m.
- Check the TV source input and an HDMI port plugged into SHIELD TV. You can change the input source until SHIELD TV is on.
Settings > Device Preferences > Home screen.
- Check if the HDMI port requires HDCP to connect a TV.
Solution 2: Unplug the SHIELD or Unplugged Power from the TV to Fix NVIDIA SHIELD TV Black Screen Problem
If you have to face screen goes black after stopping a video on your SHIELD TV, unplugging the SHIELD will fix your issue. Also, turning off the plexes feature to resolve your issue if you have used it on your TV. Set to match the refresh rate of the video.
Solution 3: Update Firmware Version SHIELD TV
If you can NVIDIA shield black screen after the Android logo when installing or updating OTA, try the below-given steps on your device. Ensure your SHIELD TV is updated with the latest system software update.
Step 1: Open the SHIELD home screen on your SHIELD TV.
Step 2: Click the Settings gear icon.
You can see your SHIELD TV settings.
Step 3: Tap on Device Preferences.
Step 4: Tap the About > System upgrade.
Solution 4: Change Screen Resolution to Fix the SHIELD TV Flickering Issue
Settings > System Preferences > Display and Sound > Resolutions > Select a screen resolution.
Solution 5: Switch the Output in SHIELD
You will change resolution settings from auto to 4K output as RGB. If it doesn’t work, try switching it to the CMYK on your device. Try to reboot your SHIELD.
Solution 6: Check the NVIDIA SHIELD Frame Rate
To access the content or apps you want to watch on your SHIELD TV, ensure to match your TV frame rate.
Settings > Device preferences > System >Customize quick settings > Settings icon in your remote when playing any show > Match frame rate.
Solution 7: Change Video Upscaling Mode to Basic to Fix Flashing Screen Issues
Settings > System Preferences > Display and Sound > AI Upscaling > Choose a Basic (The other two options are AI-enhanced and Enhanced).
Solution 8: Factory Reset (Hard Reset) your NVIDIA SHIELD TV
If none of the methods worked for you, factory reset your NVIDIA SHIELD TV. It will remove all your apps and preferences from your TV. USB storage devices will not be erased.
Step 1: Go to Settings on your NVIDIA SHIELD TV.
Step 2: Touch the Device Preferences.
You can see the available settings here.
Step 3: Tap the Storage and reset > Factory data reset.
Step 4: Touch the Factory Reset > Erase everything.
After resetting your device, check the Black screen issues are resolved. If you still face the problem, contact NVIDIA SHIELD TV customer care.
That’s all. I hope the above-given troubleshooting steps fix the NVIDIA SHIELD TV blank screen problem. If you know another easy way to fix the NVIDIA SHIELD black screen after boot, please share it with us. Don’t forget to share this trick with your friends on social networks.