How to Fix Can’t Send or Receive Picture on Samsung Galaxy S10 Plus, S10, S10e

Annoying by can’t send the picture as text messages or MMS on Galaxy S10 One UI? Here are the methods to fix Samsung Galaxy S10 MMS issues. One of the main reasons for galaxy S10 text messages not sending is poor network signal or make sure you have enough data connection to send MMS message on your galaxy S10 & S10 Plus. Also facing a problem of send messages but can’t send MMS and sometimes picture message delivered but not receive.

If you recently switched from iPhone X Max/X to Galaxy S10 or S10 plus device and forgot to deactivate iMessage then also occur this Samsung S10 not send or receive text messages issue. You can switch texting from iMessage to android anytime. If you no longer use your iPhone, you just need to enter your mobile number to deregister from iMessage. Check out below given possible methods to fix can’t send or receive a picture on Samsung Galaxy S10 One UI.

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How to Fix Samsung Galaxy S10 Won’t Send Pictures or MMS Issue

How to fix can’t send or receive picture on Samsung Galaxy S10

Apply each one listed below given troubleshooting steps to fix unable to send or receive text messages on Galaxy S10 plus and galaxy S10.

Reboot your Galaxy S10

The long press power button and tap restart to reboot your S10. After restarting your device, open messaging apps and try to send the picture as a message and check to fix the galaxy S10 MMS issue.

Install Google messages app or Textra to fix Samsung S10 not sending or receiving MMS pictures

When I use the Samsung messaging app, I can’t send or receive MMS to other mobile carriers. Uninstall the default Samsung Messages app from your device and install the Google messages app or Textra to solve the S10 MMS issue.

Turning on WiFi Calling on Samsung S10

Phone app > Three vertical dots (Menu) > Settings > Wi-Fi calling

Check Mobile data to fix Galaxy S10 MMS issues

Make sure to disable mobile data on your device.

Swipe down notification panel twice > Tap on Mobile data > Toggle on or off 

Remove SIM card and re-insert again

If you have used a SIM card, remove the SIM card and restart your device. After restart device, re-insert SIM properly in your galaxy S10. Also, check your carrier supports SMS or MMS messaging.

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Check network signal to fix can’t send or receive a picture on Samsung Galaxy S10

Sometimes poor network signal is the reason for can’t send or receive MMS on the Galaxy S10 device. Turn on Airplane mode for 20-25 seconds and then after turned off and check network available.

Swipe down notification panel on Galaxy S10 > Airplane mode

If you can’t fix the issue, find a nearby place when you get a network to send a picture message on galaxy S10.

Check your S10 message plan

Make sure your message plan or phone balance to send or receive a message on galaxy S10 and S10 plus.

Clear message app cache to fix can’t send MMS on Samsung Galaxy S10

Step 1: Open app drawer in your S10 and tap the Settings app.

Step 2: Tap apps.

Step 3: Find the messages app and open it.

Step 4: Tap clear cache.

If clear app cache can’t fix the issue of sending the picture as a message on Galaxy S10, clear app data also in your device.

Step 5: Tap Clear data.

Now reboot your galaxy S10 and try to send pictures as messages and check fix can’t send message issues on galaxy S10.

Reset Network Settings

Step 1: Go to settings in your Samsung devices.

Step 2: Tap on General Management.

Step 3: Tap on Reset.

Step 4: Tap on Reset network settings.

Step 5: Tap Reset settings.

Enter the screen lock to continue the process.

Step 6: Tap Reset settings again.

You can also try to add MMS to the APN settings under APN type in your Samsung Galaxy S10 and S10 plus.

Wipe Cache your Samsung 10, 10 plus

Step 1: Switch off your Samsung galaxy devices.

Step 2: Press and hold the Volume up, Bixby key and Power button at the same time.

When the Samsung logo appears on the screen, release the power key. After a few seconds, the android system recovery appears on the screen.

Step 3: Press the volume down button until the Wipe data/factory reset view, after that press the power button to select it.

Step 4: Press the volume down button until Yes select then press the power button to start wipe cache or clear cache process on galaxy S10 plus.

Step 5: Press the volume down button up to the reboot system now and press the power button to restart your Samsung Galaxy.

Now try to send or receive MMS in your galaxy S10 and S10 plus. And check to fix MMS won’t send problems or not.

End the list of possible solutions to fix can’t send or receive a picture on Samsung Galaxy S10. Have you been experiencing this issue on your Galaxy S10? Let us know in the comments. Do you have any other tips you want to share?

About Bestusefultips

I'm Arpit Patel, techno lover from India. Bestusefultips is a technology website focused on latest Android news, tricks & tips related android devices, tutorials and videos.


  1. I was going crazy not being able to send pictures. When I tried your first suggestion to reboot the phone it worked!!

  2. I cant send picture thru text messaging using Wi-Fi….My S6 did without a problem and that was the default app that came with the phone…I did many resets on this phone and I’ve only had a week now; so far can’t stand the S10…I shouldn’t have to pay for an app that will send pictures on Wi-FI only…..I need a new FREE SIM CARD to try and fix this issue or the network needs to allow this….

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