Last Updated on March 18, 2020 by Bestusefultips
Recently I upload files on OneDrive and suddenly seen error message of “Unfortunately OneDrive has stopped”. Now at that time, only see a close app option. When any app stopped suddenly in your android or Samsung Galaxy device, you can see this type of error “Unfortunately app has stopped” in your smartphone. This “OneDrive has stopped” issue also occurs in Windows 10, Windows 8 and Windows 7 devices.
Microsoft OneDrive app is best for share photos, documents, screenshots, files, music and more. The best part of the OneDrive app I like is photos that include albums and tags wise so you can easily find your favorite photo. Also scan the paper document, upload photos or other files, create an office document and create a folder. Have you ever facing this type of issue, if yes, you don’t need to worry. Check out below given possible solutions to fix OneDrive has stopped working Samsung Galaxy or Android phone or tablet device.
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How to Fix Unfortunately OneDrive Has Stopped Samsung Galaxy Or Android Devices
Try below-given troubleshooting steps to fix Microsoft OneDrive has stopped working android.
Reboot your Android device
One of the simple and common solutions of all android phone errors. Restart your android device, after few minutes switch on again. Sometimes reboot your device is fix this Microsoft OneDrive bug.
Clear the cache & data of Microsoft OneDrive
Step 1: Go to “Settings”.
You can see various sections including Wireless & networks, devices, personal and systems.
Step 2: Under the device section, tap “Apps”.
List of installed apps seen. Some of the system apps are hidden in your android nougat and other devices.
Step 3: Scroll down until find “OneDrive” and tap on it.
Step 4: Tap “Storage”.
Step 5: Touch “Clear cache”.
After a clear cache of OneDrive, the check app is working perfectly. If not working then clear data also using the above settings in your android phone or tablet devices.
Force Stop OneDrive app
Settings > Device > Apps > OneDrive > Force stop
If none of the above methods work to fix Unfortunately OneDrive has stopped working android device. Then try the below-given method.
Reset App Preferences on Android
Step 1: Go to “Settings”.
Step 2: Tap “Apps” under the device section.
Step 3: Tap “three vertical dots” from top of the right side corner.
Step 4: Touch “Reset app preferences”.
You can see this message on screen “Reset app preferences” in your android device.
Step 5: Tap “Reset apps”.
This will reset all app preferences including background data restrictions for apps, disabled apps, any permission restrictions and more.
Uninstall the app and reinstall it on your Android
Step 1: Open Google Play Store app on your device.
Step 2: Tap on Three horizontal lines at the upper left corner.
Step 3: Tap on My apps & games.
Step 4: Tap on the Installed tab.
Step 5: Find Onedrive and tap on it.
Step 6: Tap on Uninstall.
Step 7: Click on OK.
Now restart your device and re-install Onedrive again in your Android devices.
Factory Reset your Android devices
Make sure to backup your important data before performing the Android factory reset. It will remove all your phone data from your device.
Step 1: Go to “Settings”.
Step 2: Tap “Backup & reset” under the personal section.
Step 3: Tap “Factory data reset”.
Step 4: Click “Reset phone”.
If a set pattern or another lock, confirm it to reset data in your android device.
Step 5: Tap “Erase everything”.
This will remove all your personal data and downloaded apps form your device.
That’s all. End the list of possible solutions to fix OneDrive has stopped working android phone or tablet. Do you have any alternative methods? Share with us in below comment box. Stay and connect with us for the latest android tips and tricks.
Why is unfortunatlying one drive has stopped working coming up on my phone