Why is my Netflix Not Working Android and iPhone?

Last Updated on March 7, 2023 by Bestusefultips

Annoying that suddenly Netflix isn’t responding or Netflix not loading on Android phones and iPhones? Here are the possible solutions to fix Why is my Netflix not working on Android and iPhone. Sometimes users can’t unable to reach the Netflix service, or a connection failed error on Android or iPhone, iPad, or other devices. You can check app updates, clear the app cache, reinstall the app, or reset Netflix on Smart TV, Xbox one, Roku, Apple TV, PS4, and other connected devices to fix Netflix won’t load or Netflix black screen problems.

Other Netflix problems occur, such as Netflix streaming problems, Netflix keeps crashing, Netflix connection problems, Netflix error codes 12001/1016/1011/1012, Netflix not working on TV but working on the phone, etc. Check out the below-given methods to fix the Netflix issues.

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Why is Netflix Not Working on Android and iPhone?

How to fix Netflix not working on Android phone

Check the Netflix servers. Is Netflix down, or is Netflix not responding on Android devices? Make sure your device is connected with Wi-Fi or cellular data. Try the below-given troubleshooting steps to fix Netflix not working on Android phones or tablets.

Restart your Phone

Restart your device. Press the power button and tap the Restart button to reboot your Android phone. Now open the Netflix app and check to fix the problem.

Check the Netflix App Update

Ensure you install the latest version of the Netflix app on your device. Sometimes the app can’t work or is unable to access because of an update issue. You can check any app update available on your Android using the below-given settings.

Step 1: Open the Play store.

Step 2: Tap the Profile icon at the top right corner.

Step 3: Tap Manage apps & device.

Step 4: Tap the Manage tab.

Step 5: Tap Updates available.

Step 6: Select the App and tap Update.

After updating the app, check to fix the Netflix app not working issue on your device.

For iPhone: Open the App Store > Profile icon top right corner > Tap Update if an update is available for the Netflix app.

Clear the App Cache to Fix Netflix Error 12001 on Android

Netflix isn’t responding on android device

If you have problems with the Netflix app keep crashing or freezing issues in your Android device, clear the app cache using the settings below.

Settings > Apps > See all apps > Netflix > Storage & cache > Clear cache.

After clearing the Netflix cache, restart your Android phone and check to fix the problem. If clear cache can’t fix the issue, force stop the Netflix app (Settings > Apps > See all apps > Netflix > Force stop > OK) on your device.

For Samsung Phone: Settings > Apps > Netflix > Storage > Clear cache.

For iPhone: Open the Netflix app > More at the bottom right corner > App settings > Clear cache > Clear.

Read More: How to Fix YouTube Offline Error 

Sign Out of All Netflix Accounts

If you can see the message that your Netflix account is in use on another phone, you must sign out of your Netflix account from Another device.

Uninstall & Reinstalling Netflix App to fix Netflix Not Working on Android

Fix Netflix not working on Android

If none of the above methods fix the Netflix streaming problem or connection issue in your android device, uninstall the Netflix app from your device and reinstall it again.

Settings > Apps > See all apps > Netflix > Uninstall > OK.

After uninstalling the app, reboot your phone and reinstall the Netflix app.

Why won’t Netflix Load on a PC or Phone Browser

If Netflix is stuck on the loading screen on your smart TV or phone, ensure your device is connected to the internet. Also, clearing the browser cache can fix the Netflix not loading issues. Try using a different browser to resolve the issue. Ensure that your PC browser and phone are updated with the latest system updates.

Netflix Not Working on TV

Check your Internet connection if Netflix is not working on your Samsung TV. If the internet works, unplug your smart TV from the power cable and wait 15-20 seconds. Plug it back in, start your TV, and check to fix the issue.

End the list of possible solutions to fix the Netflix is not working on Android phones or tablets. Do you have any other tips you want to share with us? Tell us in below comment section. Stay and connect with us for the latest updates.


Why does Netflix Keep Crashing?

To fix Netflix crashing issue, check your internet. Restart your phone and clear the app cache & data of the Netflix app will fix crashing or freezing issues. Also, check for the Netflix app update. If you are still facing the problem, uninstall the app and reinstall it again to fix the Netflix issues.

How do I Fix VPN not working on Netflix?

To fix the VPN issue on Netflix, Netflix blocks some VPNs, so try to use a different server. Clear your PC browser’s cache and cookies to improve the VPN connection problem. You can also use a dedicated IP or other VPN services. If none of the solutions work for you, contact the VPN provider.

About Bestusefultips

I'm Arpit Patel, a techno lover from India. Bestusefultips is a technology website focused on the latest Android news, tricks & tips related to Android devices, tutorials and videos.

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