Last Updated on March 7, 2021 by Bestusefultips
Can’t send and receive text messages and picture messages on your Galaxy Note 8. Some of the users reported Samsung Note 8 not receiving group MMS also. Here I will show you troubleshooting steps to fix Samsung Galaxy Note 8 not sending text messages or picture messages. This type of error occurs due to poor network signal. If not see a signal bar in your device, find a nearby place where good signal and send text messages.
If you recently switched from iPhone to Galaxy Note 8 device and forgot to deactivate iMessage then also facing this Samsung Galaxy Note 8 unable to send or receive text messages issue. You can switch texting from iMessage to android using this. If you no longer use the iPhone, you just need to enter your phone number to deregister from iMessage. Check out below given possible solutions to fix Samsung Galaxy Note 8 text messaging problems.
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Samsung Galaxy Note 8 Can’t Send or Receive Text Messages or MMS Issue
Let see several tips to fix unable to send or receive text messages on Galaxy Note 8 phone.
Restart your Galaxy Note 8
Power off your Samsung Galaxy Note 8 device, Wait for 1-2 minutes and power on again. Now send messages to another person and check the fix issues.
Check your phone signal strength
Poor network signal bar is the reason behind not send or receive text messages Galaxy Note 8 device. Turn on airplane mode in your device.
Swipe down notification bar screen in Note 8 > Aeroplane mode
Now enable Aeroplane mode on your phone. After a few seconds disable it. And check to fix the galaxy Note 8 network signal issue. If none of the above methods fix can’t send or receive a text message on Galaxy Note 8 issue, try the below-given method.
Clear Message App Cache to fix Samsung Note 8 MMS Issue
Step 1: Open app drawer in your S10 and tap the Settings app.
Step 2: Tap apps.
Step 3: Find the messages app and open it.
Step 4: Tap clear cache.
If clear app cache can’t fix the issue of sending the picture as a message on Galaxy, clear app data also in your device.
Step 5: Tap Clear data.
Now reboot your galaxy and try to send pictures as messages and check fix can’t send message issues on the Galaxy Note 8.
Enable Safe Mode Galaxy Note 8
Step 1: Turn off your Galaxy Note 8 device.
Step 2: Press & hold the power button, when the “Samsung logo” appears on the screen, release the power button.
After releasing the power button, press & hold the volume down button in your Note 8. Continue holding the volume down button until restarting your device
Step 3: You will see safe mode icon in the bottom left side of the screen
You will see all third party downloaded apps hidden from your device. Check your galaxy Note 8 send or receive text messages. If you can’t find any issue, it means any downloaded app causing the app related problem. Remove one by one third party app and check the fix issue or not. After the fix, re-install other apps.
To exit safe mode on Galaxy Note 8, reboot your device.
Wipe Cache Partition to fix Samsung Galaxy Note 8 not sending text messages
Step 1: Turn off your Samsung Galaxy Note 8.
Step 2: Press and hold the Volume up, home key and Power button at the same time.
When the Samsung logo appears, release the power key in your device. After a few seconds, the android system recovery menu display on your Galaxy Note 8.
Step 3: Press the volume down button until wipe data/factory reset view, after that press power button.
Step 4: Press the volume down button until Yes select then press the power button to start the reset process on galaxy Note 8/Note 5.
Step 5: Press the volume down button up to the reboot system now and press the power button to restart your Samsung Galaxy Note 8.
And that’s it. End the list of possible solutions to fix Samsung Galaxy Note 8 not sending text messages. Do you have any tips want to share? Tell us in the below comment box. Stay connected with us for latest android tips and tricks.