How to fix call dropping problem on Galaxy S9 and Galaxy S9 plus

Are you frustrated by call dropping problem on galaxy S9 and galaxy S9 plus while phone call is running? One of the main reasons to dropping calls is poor network signal in your galaxy S9 Oreo devices. Sometimes when making a phone calls and suddenly disconnected call or can’t hear voice due to network issue.

In galaxy S8 and galaxy S8 plus device users also reported phone call issue, No signal or poor sound call quality on several carriers such as AT&T, Sprint, T-mobile, Verizon wireless and more. While important call is running and suddenly dropping phone call is annoying several users. Let see some of the possible solutions to fix call dropping problem on galaxy S9 and galaxy S9 plus.

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How to fix call dropping problem on galaxy S9 and galaxy S9 plus Oreo

How to fix call dropping problem on galaxy S9 and galaxy S9 plus

1st Method: Restart your Galaxy S9 & S9 plus

Power off your galaxy S9 and galaxy S9 plus and after 10 seconds powered on again. Now make a call or and check fix dropping call issue or not.

2nd Method: Check network signal strength to fix call dropping problem on galaxy S9 and galaxy S9 plus

If network signal strength is bad in your galaxy S9 & S9 plus, you can’t hear call for incoming or outgoing call. To fix poor sound call quality on Samsung galaxy S9 plus, find nearby place that good network signal.


3rd Method: Check system software updates available

Check any system software updates available in galaxy S9 & S9 plus devices. It will fix critical bugs and improves performance of your Galaxy S9 & S9 plus.

Settings > System > about phone > System updates

4th Method: Enable safe mode galaxy S9 & S9 plus

Step 1: Turn off your galaxy S9 & S9 plus device

Step 2: Press & hold the power button, when Samsung logo appears on the screen, release the power button

After releasing power button, press & hold the volume down button in your galaxy S9. Continue hold the volume down button until restarting your device

Step 3: You can see safe mode icon in bottom left side

You will see all third party downloaded apps hide from your device. Now make a phone call in your galaxy S9 & S9 plus and check any issue or not. If you can’t find any call issue, it means any third party app causing this problem. Restart your Samsung galaxy S9 & S9 plus device to exit safe mode. Now remove one by one downloaded app and check fix dropping call issue or not.

5th Method: Erase all data (Factory reset) on galaxy S9 and galaxy S9 plus

It will delete your phone data such as Google account, downloaded apps, Samsung account, music, photos and more. So Backup and restore important data in your device before factory reset galaxy S9 plus & galaxy S9 Oreo.

Step 1: Go to Settings in your galaxy S9 & S9 plus

Step 2: Tap on Backup & reset

Step 3: Tap on Factory data reset

Step 4: Tap on Reset Phone

Step 5: Tap on Erase everything

Now restart your galaxy S9 and galaxy S9 plus devices and check fix galaxy S9 and galaxy S9 plus dropping call issue or not.

The list of possible solutions ends here. Don’t forget to mention which method worked for you to fix call dropping problem on galaxy S9 and galaxy S9 plus. Do you have any other tips you want to share? Hit the comments and let us know.

About bestusefultips

I'm Arpit Patel, techno lover from India. Bestusefultips is a technology website focused on latest Android news, tricks & tips related android devices, tutorials and videos.

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