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How to Fix Dropping Calls on Galaxy S10 Plus/Galaxy S10/Galaxy S10e/Galaxy S9 Plus/Galaxy S9

Last Updated on September 3, 2022 by Bestusefultips

Annoying by the call dropping on Samsung Galaxy? Sometimes when you make or receive a phone call and suddenly drop a call or can’t hear a voice. The main reasons behind dropping calls on Samsung Galaxy are poor network connection, signal loss, or carrier problems (AT&T, Sprint, T-mobile, Verizon Wireless). Several Samsung users are also facing call issues like the inability to make or receive a phone call, dropping voice calls, low call volume, etc. Here’s the list of possible solutions to fix dropping calls on Galaxy S10 Plus/Galaxy S10/Galaxy S10e/Galaxy S9 Plus/Galaxy S9.

How do I Fix Samsung Phone Keeps Cutting Out During Calls?

How to fix call dropping problem on galaxy S9 and galaxy S9 plus

Restart your Samsung Galaxy Plus

Power off your Galaxy. After 10 seconds, powered on again. Now make a call and check to fix the dropping call issue.

Check Network Signal to Fix Samsung Galaxy S9 Dropping Calls

You can’t hear the voice of incoming or outgoing calls if there is poor network signal strength. To fix poor sound call quality on Samsung galaxy, find a nearby place with a good network signal.

Turn Airplane Mode On & Off

Swipe down the notification panel from the top and tap on Airplane mode to enable it. After 10 seconds, tap it to turn off Airplane mode. Now, make a phone call.

Check Software Updates

Check any system updates available on your phone. It will fix critical bugs and improves the performance of your Galaxy device.

Step 1: Go to Settings.

Step 2: Scroll down and tap the Software update.

Step 3: Tap the Download and install.

Remove & Re-Insert SIM Card

Remove the SIM card and reboot your Samsung phone. After restart, re-insert the SIM card to check the SIM issue.

Make sure to Turn Off DND Mode

Swipe down the notification panel at the top and tap on Do not disturb to turn it on & off.

Activate Safe Mode on Samsung Galaxy S9/S9 Plus/S10 Plus/S10

Step 1: Tap and hold the Power key until the Power menu views the screen.

Step 2: Long-press the Power off until viewing the Reboot to safe mode message on the screen.

Step 3: Tap on OK.

You can see hide (Disable) all downloaded apps from your device. Now make a phone call and check for any issues. If you can’t find any call problem in safe mode, it means any downloaded app is causing this problem. Restart your Samsung device to turn off safe mode. Now remove one by one downloaded apps and check to fix a dropping call problem.

Disable HD Calling to Fix Voice Call Dropping on Samsung Galaxy S9 Plus/S10 Plus/S10/S9/S10e

Step 1: Go to Settings.

Step 2: Click on Connections.

Step 3: Click on Advanced calling.

Step 4: Click on HD voice and video calling.

Step 5: Toggle off and Click on OK.

Reset All Network Settings on Samsung S9/S9 Plus

It will reset all network settings (Saved WiFi networks, Bluetooth pairs, Mobile data, etc.) in your Samsung devices.

Step 1: Go to Settings.

Step 2: Scroll down and click on General Management.

Step 3: Click on Reset.

Step 4: Click on Reset network settings.

Step 5: Click on Reset settings.

Step 6: Click on Reset.

Factory Reset your Samsung Galaxy S9

If none of the methods solve your Samsung call dropping problem, try to factory reset your phone. It will delete all your phone data and reset to factory default settings.

Frequently Asked Question: Back up your data before performing a factory data reset.

Why Can’t I Make a Phone Calls on my Samsung S9 Plus?

You can’t make phone calls or voice calls if you activate a call barring in your Samsung Galaxy. To turn off call barring, open the phone app and tap on the menu at the top right corner. Now, tap on settings and tap on more settings. Here, tap on call barring and tap on voice call. Make sure to toggle on the All outgoing calls button in your Samsung.

How do I Clear the Cache on my Samsung Galaxy S10?

To clear specific app cache on the Samsung Galaxy S10 series, go to Settings and tap on apps. Select the app you want to clear cache and tap on Storage. Now, tap on Clear cache to remove temporary app data. To clear all app cache on Samsung, you must perform a wipe cache partition.

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The list of possible solutions ends here. Don’t forget to mention which method worked for you to fix call dropping problem on Galaxy S9 and Galaxy S9 plus. Do you have any other tips you want to share? Hit the comments and let us know.

About Bestusefultips

I'm Arpit Patel, a techno lover from India. Bestusefultips is a technology website focused on the latest Android news, tricks & tips related to Android devices, tutorials and videos.

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