When download or update apps form Google Play Store, you are unable to download it. You can see this error on page Error retrieving information from server RH-01. This error generated may be slow internet connection, date & time not set correctly or app update problems on your android phone. When this error RH-01 happens, you can’t get any information or response from server side.
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We download android apps or update it from Google Play Store, but while seen this error on screen Error retrieving information from server RH-01, you can’t download or update apps. Try below given possible solutions to fix Error retrieving information from server RH-01 error on your android phone or tablet devices.
Read this: How to fix error 504 Google Play Store
5 different ways to fix Error retrieving information from server RH-01 android phone or tablet
First of all see basic solutions to fix Error retrieving information from server RH-01 error Google Play Store on your device.
1st Method: Restart your android device
Restart your android phone or tablet and try again to download or update apps from Google Play Store.
2nd Method: Check date and time correctly set or not on your device
Settings > System > Date & time
If not set correctly then set it.
Settings > System > Date & time > Disable automatic date & time > Set date & time > Enable automatic date & time
Above given two methods is basic solution to fix this Google play store error RH-01.
3rd Method: Clear & Cache data Google Play Store
Step 1: Open “Settings”
Step 2: Under device section, Tap “Apps”
You can show list of all installed and system apps.
Step 3: Scroll down until see “Google play store” and tap it
Step 4: Touch “Storage”
Step 5: Tap “Clear cache”
Step 6: Tap “Clear data”
Also clear cache and data Google Service framework:
Settings > Apps > Google Service framework > Storage > Clear cache & Clear data
4th Method: Uninstall Google play store updates to fix error retrieving information from server RH-01
Step 1: Go to “Settings”
Step 2: Touch “Apps” under device section
Step 3: Tap “Google play store” app
Step 4: Touch “More”
Step 5: Tap on “Uninstall updates”
Step 6: Touch “OK”
5th Method: Remove your Google account
Step 1: Go to “Settings”
Step 2: Tap on “Accounts” under personal section
Step 3: Touch “Google”
Step 4: Tap “three vertical dots” from top right side corner
Step 5: Touch “Remove account”
Step 6: Touch again “Remove account” to delete it
Did you find above methods helpful? Don’t forget to mention which method worked for you to fix error retrieving information from server RH-01. If this trick solves your issue, share with your friends on social network.
