Last Updated on March 7, 2021 by Bestusefultips
Annoying by touch screen is not working on Samsung Galaxy Note 9? Most of all this type of touch screen unresponsive issue occurs because of hardware fault or third party app causing issues. Also, several Samsung galaxy users reported screen not responding or touch screen not recognize fingerprint issues. Let see how to fix the Galaxy Note 9 touch screen not working or unresponsive.
You’ll master reset or hard reset your Galaxy Note 9 device to fix this type of problem. Before performing a hard reset, enable safe mode on galaxy Note 9 and check any third party app causing issues or not. This factory data reset or hard reset will delete all your Note 9 personal data. So back up & restore data safely. Check out below given possible solutions to fix Galaxy Note 9 touch screen not working or unresponsive issues.
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How to Fix Galaxy Note 9 Touch Screen Not Working or unresponsive
Here, I’ll teach you possible ways to fix touch screen unresponsive on Galaxy Note 9 device. Apply one by one to your device to fix Note 9 problems.
Press & hold the power button and volume down button at the same time until the Samsung logo appears in your device.
Check system software update
Make sure your device updated to the latest system software update. It will help to improve your device performance and solve bugs.
Settings > About phone > System update
Turn on safe mode
Safe mode is helpful to find a third-party app that causing the problem in your galaxy Note 9 and other devices.
Step 1: Press & hold the Power button on your Samsung Note 9.
Step 2: Touch & hold the Power off button.
This message appears on the screen: Reboot to safe mode.
Step 3: Tap OK.
Your Note 9 Phablet will restart in safe mode. You can see the Safe mode icon at the bottom of the screen. Now, disable all downloaded third party apps in your device. Check your galaxy Note 9 touch screen unresponsive or not, if not found any issue, it means any third party apps causing this problem. Restart your phone to turn off safe mode on Note 9.
Now, remove one by one recently downloaded third party apps and check fix problems. After deleting the app that causing the issue, reinstall the other apps in your device. Now check to fix galaxy Note 9 touch screen not working or unresponsive issue in your device or not.
If none of the above-given methods fix galaxy Note 9 touch screen unresponsive problem, master reset Note 9 using below settings.
Hard Reset or Master reset Galaxy Note 9
Make sure to back up your data before applying this. It will remove all your phone data including Samsung Account, Google Account, Internal storage, and more.
Step 1: Power off your Samsung Galaxy Note 9 device.
Step 2: Press and hold the Power button, Volume up, and Bixby key at the same time.
When the Samsung logo appears on the screen, release the power button in your Note 9. After a few seconds, the android system recovery screen appears on your device.
Step 3: Press the volume down button until move wipe data/factory reset, then press the power button to select.
Step 4: Press the volume down button until Yes select, then press the power button to start the reset process on your Note 9.
Step 5: Press the volume down button until move reboot system now, then press the power button to restart your Galaxy Note 9.
Now, reset all your Samsung Note 9 settings. Restart your device and check the fix issue.
Contact the Samsung Store
You need to contact the nearby Samsung store for find the software or hardware related issue. Replace your phone if under warrenty.
And that’s all. End the list of possible solutions to fix galaxy Note 9 touch screen not working or unresponsive. Do you have any other tips you want to share with us? Tell us in below comment box.