Annoying by suddenly Galaxy Note 9 crashing and freezing? In previous galaxy Note 8 and other devices already faced problem of app crashing issue after Oreo update. There are various reasons for apps freezing & crashing on galaxy Note 9 such as full device storage, third party app causing issue, not latest updated apps and more. Let see how to fix Galaxy Note 9 crashing and freezing issues.
While playing games or watching video continuously in device, sometimes suddenly stopped games or apps and you can see black screen also. Have you been ever facing this type of problem in your Samsung galaxy Note 9 Oreo 8.1? Check out below given troubleshooting methods to fix Galaxy Note 9 crashing and freezing problem.
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How to fix Galaxy Note 9 crashing and freezing issues
Apply below given possible solutions to fix app crashing and freezing issue on Samsung galaxy Note 9 Oreo 8.1 device.
1st Method: Restart your Note 9
Press & hold the power button and tap restart. Now after restart your device check fix problem or not. This solution sometimes fixes your device problem.
2nd Method: Check device storage not full
Make sure your device storage is not full. In galaxy Note 9 has 64GB / 128GB / 256GB / 512GB supported. So in the rare case device will facing full storage problem.
3rd Method: Check app updated to latest version
Check app updates available or not in your devices. If apps update is available, update apps and after that check fix issue or not.
Google Play Store > Three horizontal lines at upper left corner > my apps & games > Update
4th Method: Clear app cache to fix Galaxy Note 9 crashing and freezing
Step 1: Go to settings in your galaxy note 9
Step 2: Tap Apps
Step 3: Select app you want to clear the cache
Step 4: Tap Storage
Step 5: Tap Clear cache
Now check fix galaxy note 9 app crashing issue or not. If not fix, then Force stop app in Samsung galaxy Note 9 Oreo 8.1.
Settings > Apps > Tap app want to force stop > Force stop > OK
5th Method: Enable safe mode on Galaxy Note 9
Step 1: Press & hold the Power button on your Note 9
Step 2: Touch & hold the Power off button
You can see this message: Reboot to safe mode
Step 3: Tap OK
Your device will restart in safe mode. You can see the Safe mode symbol at the bottom of screen. After turned on safe mode in Samsung galaxy note 9, disable all third party downloaded apps in your device. Now check your galaxy Note 9 crashing or freezing, if not found any problem, it means any third party apps causing this Note 9 app freezing or crashing problem. Now restart your device to exit safe mode and remove one by one third party apps and check fix problem or not. After remove app that causing issue, reinstall the other apps in your device.
6th Method: Factory reset galaxy Note 9 to fix Galaxy Note 9 crashing and freezing
It will remove all your Note 9 personal data such as Google account, photos, videos, internal storage data and more. Now backup and restore data in your device before factory data reset galaxy Note 9.
Step 1: Go to settings in your galaxy Note 8
Step 2: Tap backup and reset under personal sub heading
Here you can backup data to Google drive using your Gmail account.
Step 3: Tap factory data reset
Step 4: Tap reset device
Step 5: Tap delete all
Now remove all your phone data and reset all phone settings.
And that’s it. We hope above given one of the solutions fix Galaxy Note 9 crashing and freezing problem. If you have any handy tricks to fix this issue, share with us in below comment section. Don’t forget to check out our other articles.