Last Updated on March 26, 2021 by Bestusefultips
Annoying by suddenly frozen Galaxy Note 9? Here are the possible solutions to fix Samsung Galaxy Note 9 crashing and freezing issues. Samsung Galaxy Note 8 & Note 9 constant crashing issues after software update. There are various reasons for frozen Galaxy Note 9 such as full device storage, third-party app causing the issue, system update, and more.
While playing games or watching videos continuously on a device, sometimes suddenly stopped games or apps and you can see a black screen also. Check out the below-given troubleshooting methods to fix Galaxy Note 9 freezing issues.
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How to Fix Samsung Galaxy Note 9 Crashing and Freezing Issues
Apply below given possible solutions to fix app crashing and freezing issue on Samsung Galaxy Note 9 device.
Check App Update
Check if any app updates are available on your devices. If an apps update is available, update apps, and after that check fix issue.
Google Play Store > Three horizontal lines at upper left corner > My apps & games > Update
Also, check if the system update available.
Forced Restart
Press & hold the power button and volume down button until the Samsung logo appears on the screen. Now after a restart, your device check fixes a problem or not.
Clear App Cache to Fix Galaxy Note 9 App Crashing Issue
Step 1: Go to Settings in your galaxy note 9.
Step 2: Tap Apps.
Step 3: Select the app you want to clear the cache.
Step 4: Tap Storage.
Step 5: Tap Clear cache.
Now check to fix the galaxy note 9 app crashing issue or not. If not fix, then Force stops the app in Samsung Galaxy Note 9 Oreo 8.1.
Settings > Apps > Tap app want to force stop > Force stop > OK
Uninstall Update Android System Webview
Step 1: Go to Settings.
Step 2: Tap on Apps.
Step 3: Tap on the Android system webview.
Step 4: Tap on Three vertical dots (Menu) at the upper right corner.
Step 5: Tap on the Uninstall updates.
It will replace this app with the factory version in your Samsung Galaxy devices.
Step 6: Tap on OK.
Now, restart your phone and update the app and you can see the fix app crashing issue.
Alternative Way: Settings > Apps > Three vertical dots at the top right > Show system > Android system webview > Three vertical dots at upper right > Uninstall updates > OK
Enable Safe Mode
Step 1: Press & hold the Power button on your Note 9.
Step 2: Touch & hold the Power off button.
You can see this message: Reboot to safe mode.
Step 3: Tap OK.
Your device will restart in safe mode. You can see the Safe mode symbol at the bottom of the screen. After turned on safe mode in Samsung galaxy note 9, disable all third-party downloaded apps on your device. Now, check your galaxy Note 9 crashing or freezing, if not found any problem, it means any third-party apps causing a problem. Restart your device to exit safe mode. Now, remove one by one of the recently installed third-party apps and check fix problems or not. After removing the app that causing the issue, reinstall the other apps on your device. If you still facing an app-related issue, uninstall apps from your device and re-install them again.
Factory Reset to Fix Galaxy Note 9 Keeps Freezing
It will remove all your Note 9 personal data such as Google account, photos, videos, internal storage data, and more. Now, back up and restore data in your device before factory data reset galaxy Note 9.
Step 1: Go to Settings in your galaxy Note 9 or Note 8.
Step 2: Tap Backup and reset under a personal subheading.
Here you can backup data to Google drive using your Gmail account.
Step 3: Tap Factory data reset.
Step 4: Tap Reset the device.
Step 5: Tap Delete all.
Now remove all your phone data and reset all phone settings.
And that’s it. We hope the above given one of the solutions fix Galaxy Note 9 crashing and freezing problem. If you have any handy tricks to fix this issue, share them with us in below comment section. Don’t forget to check out our other articles.
