WiFi connected but not working Internet android phone

Just few days ago I faced a problem on my Samsung Galaxy J7 (lollipop 5.1.1) device is WiFi connected but not working internet android phone. My android phone connected to Wi-Fi network but not open any website or browse other internet services. There are few reasons to not access Internet on your android phone such as check your router Internet connection at home, check on your android lollipop device, WiFi is turn on or off, Password is correct or not and other simple reasons.

To check it first of all try your home Internet Wi-Fi access or not on other computer / laptop / smartphone, if access the internet service on other devices means your android phone has something wrong. Here’s the few tricks for that WiFi connected but not working Internet android phone such as Samsung galaxy, Google Nexus, LG, Motorola, HTC and other android phone.

5 simple methods: WiFi connected but not working Internet android phone (lollipop 5.1.1)

Method 1: Remove WiFi password & Restart android phone

Most of all using this tricks your android lollipop & KitKat device start again the access internet service

Step 1: Open “Settings” app on your android device

Tap on WiFi under connection settings

Step 2: Under connections, tap on “Wi-Fi”

Step 3: Tap and hold on the “network name” you have use

Tap on Forget network

Step 4: Tap on “Forget network”

Step 5: Now restart your android device and again connect with your Wi-Fi network.

This trick solved Wi-Fi connection problem on my android lollipop (5.1.1) device (Samsung Galaxy J7)

Method 2: Airplane Mode

Check on your android phone “Airplane Mode” is not enable, if enable then disable it

Method 3: Use static IP instead of DHCP

If your android lollipop device (5.1.1) show error of “obtaining IP address” the try this

Step 1: Open “Settings”

Step 2: Tap on “Wi-Fi”

Step 3: Tap and hold the “Network name” use

Tap on Manage network settings

Step 4: Click on “Manage network settings”

Step 5:  Tick mark the checkbox of “Show advanced options”

Use Static IP address on android

Step 6: Tap on “IP settings” and click on “Static”

WiFi connected but not working Internet android phone


You can see the above screen on your android device. Now enter the all detail of network you want use and tap on “Save”.

Method 4: Use Advanced settings of Wi-Fi

Step 1: Open “Settngs”

Step 2: Under connection settings, tap on “Wi-Fi”

Tap on more form top right corner

Step 3: Tap on “More” from top of the right side corner

Tap on advanced option

Step 4: Click on “Advanced”

Step 5: Check the Wi-Fi on or off on your android device

Method 5: Update android device & router

Regurally update your android lollipop & other device and Router

That’s all. I hope above given tricks will help you to fix problem of WiFi connected but not working Internet android phone. If you have any concern regarding above methods, feel free to share with us in below comment box.

About bestusefultips

I'm Arpit Patel, techno lover from India. Bestusefultips is a technology website focused on latest Android news, tricks & tips related android devices, tutorials and videos.

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