Iris scanner is one of the best feature to unlock your Note 8 quickly compare to Fingerprint sensor or facial recognition. But several users reported Galaxy Note 8 Iris scanner not working or. Have you been ever facing this Note 8 Iris sensor not responding issue? Position your eyes in the circles shown on the screen when set up Iris scanner on Note 8 or galaxy S8 devices.
For easily set up Iris recognition, make sure away from direct sunlight or indoors and hold your device 25 to 35 cm from your face. Sometimes while set up Iris scanner in your Note 8, you can see message of Iris recognition not working. Check out below given possible solutions to fix Galaxy Note 8 Iris scanner not working.
How to fix Galaxy Note 8 Iris scanner not working
Here I’ll show you three possible solutions to fix Iris scanner stopped working on Galaxy Note 8 devices.
1st Method: Restart your Galaxy Note 8
Press and hold the power button in your galaxy Note 8 or galaxy S8 device and select Restart button. After restart check Iris scanner is working or not.
2nd Method: Clear cache & data to fix Galaxy Note 8 Iris scanner not working
Step 1: Go to settings in your Galaxy Note 8
Step 2: Tap on Apps
By default hidden Iris option in your Note 8 or galaxy S8. You’ll find it under system apps settings.
Step 3: Tap on Three vertical dots at top right side corner
Here you’ll see sort by size, default apps, app permissions, show system apps, special access and reset app preferences options.
Step 4: Select System apps
Step 5: Scroll down up to Iris and tap on it
Step 6: Tap on Storage
Step 7: Now clear cache and clear data in your Note 8
Now restart your galaxy Note 8 and check fix issue or not.
3rd Method: Remove Iris scanner and set up again
Step 1: Go to settings in your Note 8
Step 2: Tap on Lock screen & security
Here you can see screen lock type, face recognition, fingerprint scanner, Iris scanner, smart lock and other settings.
Step 3: Tap on Iris scanner under phone security
Enter PIN or Password to continue steps.
Step 4: Tap on Remove Iris data under manage Irises
Now follow on screen instruction and after remove Iris scanner on Note 8, restart your device. Now again set up Iris scanner in galaxy Note 8 or galaxy S8.
You’ll also enable/disable Iris unlock and Iris unlock when screen turns on options in your Samsung galaxy Note 8.
End this list of possible solutions to fix Galaxy Note 8 Iris scanner not working. Do you have any other tips? Share with us in below comment box. Don’t miss out our other Galaxy S8 and Galaxy Note 8 tips.