How to fix trusted face not working on android Oreo

Trusted face smart lock is useful to unlock your android device when face is recognized. But several users reported trusted face not working on android Oreo/Nougat or unfortunately trusted face has stopped suddenly in Nougat 7.0 /marshmallow 6.0 /lollipop 5.1 devices. Have you been ever faced this type of issues in your android devices?

In android Oreo smart lock feature, you’ll see five options for unlock your device including on-body detection, Trusted places, Trusted devices, Trusted face and trusted voice. Some of the android device has smart lock trusted face missing also. Check out below given possible solutions to fix trusted face not working on android Oreo 8.1 devices such as Google Pixel 2, Pixel 2 XL, Nexus 6P/5X etc.

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How to fix trusted face not working on android Oreo, Nougat, Marshmallow, Lollipop

If suddenly trusted face has stopped in your android device, reboot your android device and after that check trusted face working or not. If not working, then try below given possible two methods in your device such as Samsung galaxy, LG, Motorola, Sony etc.

1st Method: Check Improve face matching

First of make sure your android device is at your eye level. If not unlock your device, check any issue with face matching or not. If you look like different compare to when face recognized in your device such as bearded or clean-shave, with or without glasses and different lighting such as dim or bright. It might also problem for trusted face keep stopping in your android Oreo. You’ll add more face or improve face matching in android Oreo using below settings.


Step 1: Go to settings in your android Oreo & other devices

Step 2: Tap on security & location

Use Android Oreo smart lock feature

Step 3: Tap on Smart lock under device security section

Confirm your device PIN/Pattern or other security if set.

Tursted face in android phone 8.1 Oreo

Step 4: Tap on Trusted face

Imporve face making in android to fix trusted face not working issue

Step 5: Tap on improve face-matching

Step 6: Tap on Next

How to fix trusted face not working on android Oreo

Step 7: Show you face in the circle to improve face matching

After completed process, check fix trusted face not working issues on your android device or not. If not fix issue, try below given method.

2nd Method: Remove trusted face and add again to fix trusted face not working on android Oreo

Just remove added trusted face from your android Oreo, Nougat and marshmallow device using below settings.

Remove trusted face in android Oreo and Nougat

Settings > security & location > smart lock > trusted face > remove trusted face > Remove

Your android device will not recognize your face and the trusted face feature will be disabled. Now restart your device and again add your face. To set up trusted face in android device Go to settings > security & location > smart lock > trusted face > Set up > Next > Show you face

End the list of possible solutions to fix trusted face not working on android Oreo, Nougat and other devices. Do you have any other tips we missed above to fix trusted face problem? Share with us in below comment box. Don’t miss out our other android Oreo tips.

About bestusefultips

I'm Arpit Patel, techno lover from India. Bestusefultips is a technology website focused on latest Android news, tricks & tips related android devices, tutorials and videos.

One comment

  1. I have a samsung j3 luna pro does anyone know how i can install trusted face

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