Problems in Google Play store payment issues when purchasing apps or games from Play store. You’re “credit / debit card was declined” message seen sometimes also. There are mainly three methods available in play store to purchase apps or games including credit or debit cards, online banking, Google play gift card & promotional code.
Also seen message of payment method is not valid or your card was declined message when purchasing apps or games from play store. Try below given troubleshooting steps to fix Google Play store payment issues in android phone or computer device.
Related Article: How to enable fingerprint authentication for Google Play Purchases
How to fix Google Play Store payment issues in android phone or tablet
1st Way: Check credit or debit card information
First of all check the date of your credit or debit card. Because of expired cards is the reason of payment issue. You can update this Google Play store payment information using Google payments settings in your android device. Also check the address you entered in the play store is the same as credit / debit card owner. If it not same address then your card declined.
2nd Way: Use different method to purchase from Google play store
Try different method to purchase apps or games such as net banking / credit card or debit card (VISA / MasterCard / American express) / gift card.
Google Play Store > More > Account > Payment methods > Credit or debit card / Net banking / Redeem code
3rd Way: Remove credit or debit card details and re-enter again
Open the Google Play store payment method settings in your android device. Remove the entered card details and add again and try purchasing apps or games from play store.
Google Play Store > Menu > Payment methods > Tap added method > Remove
4th Way: Check the country payment to fix Google Play store payment issues
Check the country and its currency details is the same. If not same then you’re payment was declined. You can change Google Play store country and address using below settings. When you change your home country in play store, you need to sign in a new play store service.
Settings > Name & address > Pencil icon > Enter new address (Address, Country, phone) > Save
5th Way: Clear the cache and data for the Google Play Store
Step 1: Go to “Settings”
Step 2: Under device section, Tap “Apps”
Step 3: Scroll down until view Google Play Store option and tap it
Step 4: Tap “Storage”
Step 5: Tap “Clear cache”
Clear the cache for Google play store.
6th Way: Force stop the play store
Settings > Device > Apps > Google Play store > Force stop
Now restart your device and try to purchase apps or games from play store.
7th Way: Check bank site if any maintenance
Sometimes bank website is maintenance, so you can not properly use Internet banking or other payment method. Also check your credit or debit card is not blocked.
Did you find above steps helpful to fix Google Play store payment issues in android? Don’t forget to mention which method worked for you to solved play store app purchase problem. Share this useful trick with your friends on social network.