Last Updated on March 7, 2021 by Bestusefultips
There are various apps available on Google play store, we download our favorite apps from play store. But when updating or downloading apps from Google play store, seen Google play Store error DF-DLA-15 code on your android phone or tablet device. You can see this error message: “App name”can’t be downloaded.
After few minutes try again to download app, there was seen error retrieving information from server [DF-DLA-15]. Try below given possible solutions that could help you to fix Google play Store error DF-DLA-15 code.
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6 methods to fix Google play store error DF-DLA-15 code when downloading apps
1st Way: Clear the cache of Google Play Store
Step 1: Go to “Settings”
Step 2: Tap on “Apps” under device section
Step 3: Scroll down until see Google Play Store and tap on it
Step 4: Touch “Storage”
Step 5: Tap “Clear cache”
Also clear cache of Google play services on your device. If clearing the cache doesn’t work, then also clear the app data of play store and Google play services.
2nd Method: Clear the Dalvik cache
Dalvik is a JAVA based virtual machine in android OS that is useful to execute android applications. To use this method, you have root access on your android and clear the Dalvik cache. First of all download root explorer app or ES file explorer on your android device.
Step 1: Download & install root explorer app
Step 2: Go to data > Dalvik cache
You can view folders & files of Dalvik cache.
Step 3: Delete all the files of this folder
Step 4: Restart your android phone
If fix error code DF-DLA-15 after clear Dalvik cache, try download app again on your device. If not solve then try below solution.
3rd Method: Uninstall Google play store update to fix Google play Store error DF-DLA-15
Step 1: Go to “Settings”
Step 2: Tap “Apps” under device section
Step 3: Touch “Google play store” app
Step 4: Tap “More”
Step 5: Touch “Uninstall updates”
Step 6: Touch “OK”
4th Method: Remove your Google account
Step 1: Go to “Settings”
Step 2: Tap “Accounts” under Personal setting
Step 3: Tap on “Google”
Step 4: Touch “More” from top right side corner
Step 5: Tap “Remove account”
Step 6: Again touch Remove account
After remove Google account again sign in your device and try downloading app.
5th Method: Update or add payment details Google Play Store
Add or update credit card payment details to Google play store. It may be solve the play store error DF-DLA-15.
Google Play Store > More > Account > Payment method > Add credit or debit card
6th Method: Un-mount SD card
This is the simple and most useful method to solved DF-DLA-15 error code when download or update apps.
Step 1: Go to “Settings”
Step 2: Under device section, tap on “Storage / USB”
Step 3: Tap on un-mount SD card
Step 4: Restart your device
End the list of troubleshooting steps that resolve Google play Store error DF-DLA-15 code. I hope one of the above given method should fix your error DF-DLA-15. If you have any question regarding above methods, don’t hesitate to let me know below comment box.