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How to Fix Fingerprint Scanner Not Working on Google Pixel and Pixel XL

Last Updated on March 7, 2021 by Bestusefultips

Irritating by fingerprint scanner not working on Google Pixel and Pixel XL? Several Google Pixel users reported fingerprint sensors not working. Fingerprint sensor useful to secure your Pixel and other devices from unknown users. Without your fingerprint, your Pixel device not unlocks. In some of the Nexus/Pixel devices Pixel Imprint (Fingerprint) missing also. Have you ever face Pixel imprint missing problem? Follow below given possible solutions to fix the fingerprint scanner not working Google Pixel and Pixel XL phone.

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4 Ways to Fix Fingerprint Scanner Not Working on Google Pixel and Pixel XL

fingerprint sensor not working Google Pixel phone

If in your Nexus 6/Nexus 6P, Google Pixel, and Pixel XL phone scanner doesn’t read a fingerprint correctly, try below different ways to fix it.

Restart your Pixel & Pixel XL

Press & hold the power button and tap on “Restart” to reboot your device. Sometimes this method fixes your Pixel issue.

Remove Pixel Case & Cover

Remove the case and cover from your Pixel and Pixel XL device. Now check fingerprint works or not.

Remove Added Fingerprint to Fix Fingerprint Scanner Not Working Google Pixel & Pixel XL

First of all remove fingerprint already set up in your Pixel device using below settings.

delete fingerprint on Google pixel & pixel XL phone

Settings > Personal > Security > Pixel Imprint > Confirm Pattern/PIN/Password > Tap Added fingerprint > Delete

Now set up fingerprint in Pixel and Pixel XL device.

Settings > Personal > Security > Pixel Imprint > Follow the on-screen instructions

Enable Safe Mode on Pixel XL & Pixel

Step 1: Press and hold the power button on the Pixel phone.

Step 2: Tap & hold the “Power off” button until show “Reboot to safe mode”.

Reboot to safe mode on pixel device

Step 3: Press “OK” to reboot safe mode Pixel & Pixel XL.

Step 4: View the “Safe modesymbol on the left side below the screen.

Check your Pixel imprint/Pixel fingerprint works. If working perfectly, it means the third-party app causing the issue, find that app, and remove it. Tp exit safe mode, restart your phone. If you still facing issues in safe mode, it means OS or hardware related issues.

If none of the above-given methods fix Google Pixel and Pixel XL fingerprint scanner not working issue, wipe cache partition on Pixel and Pixel XL.

That’s all. Did one of the solutions work for you? Do you know any other alternative methods? Don’t forget to mention which trick worked to fix fingerprint sensor not working on Google Pixel XL. Leave a comment in the below box.

About Bestusefultips

I'm Arpit Patel, a techno lover from India. Bestusefultips is a technology website focused on the latest Android news, tricks & tips related to Android devices, tutorials and videos.


  1. Sir,

    I am surprised to see that after update my pixel 3 xl add fingerprint options is not visualize and fingerprint is not working. Pls help how can i solve this problem i have paid all the dues and contract free from vodafon in Australian now i am using it in india

    I apriciate if you could resolve this error.


    • Set screen lock as None (Settings > Security > Screen lock > Confirm your PIN or Pattern > None > Yes, remove) so it will automatically remove the added fingerprint from your Pixel. After removing the lock screen, restart your Pixel. Now, try to set up fingerprint again and check to fix the issue. I hope this will work for you.

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