Problems with the Samsung galaxy S7 and galaxy S7 edge not receiving texts or MMS. There may be several reasons of the problem such as poor network signal, message settings, text message isn’t written correctly and more. Some of the galaxy S7 user reported problem of can’t send or receive picture message also.
The SMS is one type of text messaging that connected with cellular network to send or receive text messages to others. If you recently switched from iPhone to Samsung galaxy S7 edge device and forgot to deactivate iMessage then no longer send or receive SMS or MMS. You can switch texting from iMessage to android using this. If no longer use iPhone, you must need to enter your phone number to deregister from iMessage. Try below given possible solutions to fix Galaxy S7 edge not receiving texts problems.
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How to fix Galaxy S7 edge not receiving texts messages or MMS
Check out each one listed below methods to fix can’t send or receive text messages on Samsung galaxy S7 edge.
1st Way: Reboot your Galaxy S7 edge
Turn off your galaxy S7 and galaxy S7 edge and then turn on again. This is the one of the easiest solution to fix unable send or receive SMS issue.
2nd Way: Check your phone signal strength
Turn on Aeroplane mode in your phone and then turn off again. Poor signal bar is the also issue of not receive text messages on galaxy S7 edge device.
Swipe down notification bar from any screen in your galaxy S7 > Aeroplane mode
3rd Way: Use safe mode to fix Galaxy S7 edge not receiving texts SMS
First of all turn off your galaxy S7 and galaxy S7 edge devices.
Step 1: Press and hold the power button until galaxy S7 edge screen appears
Step 2: Press and hold the volume down button until view “Reboot to safe mode” then release
It will take 20-30 seconds to reboot your device. You can view “Safe mode” symbol on below of the left side corner screen
Now check your galaxy S7 edge phone send or receive text messages or not. If not found any problem, it means any third party downloaded apps causing this issues. Remove one by one recently downloaded app and find app that causing issue and delete it from your device.
4th Way: Factory reset Samsung galaxy S7 edge if phone won’t turn on
First of all Turn off your galaxy S7 edge device.
Step 1: Press and hold the power button, home and volume button at same time
Step 2: When Samsung logo appears on screen, holding the home & volume up button until appear “Android system recovery” screen
Step 3: Press volume down button until “Wipe data / factory reset” and press power button to select it
Step 4: Press volume buttons to scroll to “Yes – delete all user data” and press the power button to select it.
Clearing the cache data may take 2-5 minutes.
Step 5: Use the volume buttons to scroll to “Reboot system now”, press the power button to select it
Check fix Galaxy S7 edge not receiving texts messages or MMS problem.
Factory data reset Galaxy S7 edge when turn on your phone:
Step 1: Go to “Settings”
Step 2: Under personal section, tap on “Backup & reset”
Step 3: Tap on “Factory data reset”
Step 4: Tap on “Reset Phone”
If set Pattern lock / PIN / Password / Fingerprint, draw it to unlock your galaxy S7 phone.
Step 5: Tap on “Erase everything”
It will delete all your galaxy S7 edge information including your Samsung account, Google accounts, downloaded apps, photos, videos, and other media files. Before reset your Galaxy S7 device, back up & restore android phone data.
That’s all. Is your Samsung galaxy S7 edge affected with this problem? Did you found above methods helpful to fix Galaxy S7 edge not receiving texts problem. What other fixes do you know? Share with us in below comment box.