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How to fix face recognition not working on Galaxy Note 8

Annoying by Galaxy Note 8 face recognition stopped working? Here’s the possible ways to fix face recognition not working on Galaxy Note 8 and Galaxy S8. Face recognition is one of the most useful secure features to protect your personal data from hackers and malware attack.

Several users reported Samsung galaxy Note 8 face recognition now working after update device. Have you updated your Note 8? If you have facing this type issue, check out each one listed below given methods to fix face recognition not working on Galaxy Note 8 devices.

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How to fix face recognition not working on Galaxy Note 8

How to fix face recognition not working on Galaxy Note 8

Here I’ll show you four different methods to fix Note 8 face recognition disable or grayed out.


1st Method: Make sure not disable facial recognition on Note 8

Step 1: Go to settings in your Note 8

Step 2: Tap on Lock screen & security

Step 3: Tap on Facial recognition under phone security

Step 4: Confirm turn on face unlock

2nd Method: Clear Face app cache & data to fix face recognition not working on Galaxy Note 8

Step 1: Go to settings in your Note 8

Step 2: Tap on Apps

List of installed apps view on the screen. By default hidden this face app in your galaxy Note 8.

Step 3: Tap on three vertical dots at top right side

Step 4: Select Show system apps

Step 5: Find face app and tap on it

Step 6: Tap on Storage

Step 7: Tap on Clear cache

If clear app cache can’t work to fix issue in your device, clear the app data in your device.

Step 8: Tap on clear data

Now check fix Note 8 facial recognition stopped working.

3rd Method: Turn off Smart tray on Galaxy Note 8

Step 1: Go to settings in Note 8

Step 2: Tap on Display settings

By default enable smart tray on Note 8 device.

Step 3: Uncheck the Smart tray box in your Note 8

If none of the above given method worked for fix face recognition not working, hard reset your galaxy Note 8 using below steps.

4th Method: How to hard reset Galaxy Note 8

This method fixes all your galaxy Note 8 problems such as Note 8 freezing, won’t turn on, randomly wake up screen, blank screen and more problems.

Step 1: Turn off your galaxy Note 8

Step 2: Press and hold the Volume up, Bixby key and Power button at same time

When Samsung logo appears on screen, release power key in your galaxy Note 8. After few seconds, android system recovery screen display on your galaxy Note 8.

Step 3: Press volume down button until wipe data/factory reset, after that press power button to select it

Step 4: Press volume down button until Yes select, then press power button to start reset process on Note 8

Step 5: Press volume down button up to reboot system now and press power button to restart your galaxy Note 8

End the list of possible solutions to fix face recognition not working on Galaxy Note 8. DO you have any other tips? Share with us in below comment box. Don’t forget to check out our other Galaxy Note 8 tips.

About bestusefultips

I'm Arpit Patel, techno lover from India. Bestusefultips is a technology website focused on latest Android news, tricks & tips related android devices, tutorials and videos.

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